Everyday channels are available in an incident, but you may not want them
The first hours after a serious cyber incident are filled with activity. Security starts investigating, IT works to contain the impact, legal begins assessing potential obligations, and executives want to know what happened and what the company is doing about it. Most teams rely on the same tools they use every day to coordinate that work, which usually means email, Slack, Teams, shared documents and video calls. Coo…
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